About Shavlik  /  Careers  /  Contact Us  /  News  /  FAQs  /  International

Resources

Already a customer?

NetChk Protect Requirements

Processor:
  • 500 MHz or faster CPU
Memory:
  • Minimum: 256 meg RAM
  • Recommended: 512 meg RAM or higher
Video:
  • 1024 x 768 screen resolution or higher (1280 x 1024 or higher recommended)
Disk Space:
  • 60 meg for application
  • 2 GIG or more for patch repository
Operating System:
  • Windows 2000 SP4 or later (Professional, Server, Advanced Server, or Small Business Server)
  • Windows XP Professional
  • Windows Server 2003 Family
  • Windows Server 2008 Family

  • NOTE: Windows Vista is not supported for use as a console system
    NOTE: Shavlik supports 32- and 64-bit versions of the listed  Operating System for both console and target systems.
Database:
  • Access to a SQL Server database (SQL Server 2000, 2005, or SQL Server 2005 Express)is required. If you do not have access to a SQL Server database, the option to install SQL Server 2005 Express will be provided during the pre-requisite software installation process.
Pre-requisite Software:
  • Internet Explorer 5.5 or later
  • Windows Installer 3.1
  • Microsoft Data Access Controls (MDAC) 2.8 or later
  • MSXML 6
  • Microsoft .NET Framework 2.0
  • Visual C++ Redistributable Package
  • Access to SQL Server 2000, SQL Server 2005, or SQL Server 2005 Express database
  • SQL Server Management Objects (only required if using SQL 2005)
  • SQL 2005 Native Client (only required if using SQL 2005)
Firewall rules at the Console:
  • Must open TCP 3121 and 7766 for agents and remote consoles to send information back to the console (port numbers can be configured at setup)
  • Must open TCP port 4750 for when tracking agentless deployment progress via the Shavlik Netchk Tracker application (port number can be customized)

Supported Clients

Browser:
  • Internet Explorer 4.0 or later required to receive patch deployments
Operating Systems:
  • Windows NT 4.0 Workstation, Server, and Enterprise Server (SP4 and later)
  • Windows NT Server 4.0, Terminal Server Edition (SP5 or later)
  • Windows 2000 Workstation, Server, Advanced Server, Datacenter Server, and Small Business Server
  • Windows XP Home Edition (local scans and deployments only)
  • Windows XP Professional and XP Tablet PC Edition
  • Windows Server 2003 Family (x86 and x64)
  • Windows Vista Family (x86 and x64)
  • Windows Server 2008 Family (x86 and x64)
Virtual Machines (offline virtual images created by any of the following):
  • VMware ESX Server 3.0 or later
  • VMware VirtualCenter 2.0 or later
  • VMware ServervVMware Workstation 4.0 or later
  • VMware Player
Prerequisite Software:
  • Remote Registry service must be running
  • Server service must be running
  • On Windows XP Professional machines, Simple File Sharing must be turned off
  • NetBIOS (tcp139) or Direct Host (tcp445) ports must be accessible
  • MSXML 2.5 or later if using the spyware Dissolving Service Scan option
Firewall Configuration for agentless management:
  • Must open TCP 139 or TCP 445
  • TCP 5120 for Shavlik Scheduler must be open (the Shavlik Scheduler is optional and the port # it uses is configurable)
Supported Applications (for Shavlik NetChk Protect): Disk Space (for Shavlik NetChk Protect):
  • Free space equal to five times the size of the patches being deployed
Supported Languages (for Shavlik HFNetChkPro):
    Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Russian, Spanish, Swedish, Turkish

Clients Running Shavlik NetChk Agent

Processor:
  • 500 MHz or faster CPU
Memory:
  • Minimum: 256 meg RAM
  • Recommended: 512 meg RAM or higher
Disk Space:
  • 30 meg for Shavlik NetChk Agent client
Operating Systems:
  • Windows 2000 SP3 or later (with high encryption pack)
  • Windows XP Family
  • Windows Server 2003 Family
  • Windows Server 2008 Family
Prerequisite Software:
  • MSXML 3.0 or later
Firewall configuration for agent managed systems:
  • Must open TCP 5120 for Shavlik Scheduler only when performing a push install of the agent (port number can be configured). This is not necessary when using Agent Installation Media.
  • Must open TCP port 139 or TCP 445 only when performing a 'push' install of the Shavlik NetChk Agent. This is not necessary when using Agent Installation Media.
  • The agent itself opens no listening ports.